Terms and condition
1. Acceptance of Terms
By accessing or using the fr8.no website and subscribing to our dry cargo shipping industry services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our subscription service.
2. Subscription Plans
Fr8.no offers various subscription plans for the dry cargo shipping industry. Details of the plans, including pricing, features, and any limitations, are available on our website. By subscribing, you agree to pay the applicable fees for the selected subscription plan.
3. Payment and Billing
Payment for subscription plans will be processed through the designated payment method provided during the subscription process. You agree to provide accurate and up-to-date payment information. Failure to make timely payments may result in the suspension or termination of your subscription.
4. Cancellation and Refunds
You may cancel your subscription at any time, and no refunds will be provided for the remaining subscription period. We reserve the right to modify, suspend, or terminate your subscription, with or without notice, if you breach these terms or engage in any fraudulent activities.
5. Intellectual Property
All content, trademarks, logos, and intellectual property on fr8.no are the property of fr8.no or its licensors. You may not use, reproduce, or distribute any content without prior written permission from fr8.no.
6. Privacy Policy
Your use of fr8.no is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information in the context of our subscription service. By using our subscription services, you consent to the terms of our Privacy Policy.
7. Limitation of Liability
Fr8.no is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our subscription services. We do not guarantee the accuracy, completeness, or timeliness of the information provided on our website.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Norway. Any disputes arising out of or in connection with these terms shall be resolved through arbitration in accordance with the rules of the Norwegian Arbitration Association (Norges Høyesterett), and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
9. Changes to Terms
Fr8.no reserves the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically for updates.
By subscribing to fr8.no, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
If you have any questions or concerns, please contact us at info@fr8.no.
Privacy policy - Customer Data
Respect for privacy is an important part of FR8’s corporate culture. FR8 only process personal data for the purposes of providing the services agreed upon. We will never sell your personal data or transfer your personal data to third parties for commercial purposes. This privacy policy explains how, why, and for how long FR8 AS (“FR8”/”we”/”us”) processes personal data about our customers.
Personal data means any information relating to an identified or identifiable natural person.
1. Who is responsible for processing personal data
FR8 is the processor when processing customer data. The customer is responsible for ensuring that personal data is processed in accordance with relevant data protection legislation, including the EU’s General Data Protection Regulation (“GDPR”), the Norwegian Personal Data Act and other national laws relevant to the processing of personal data.
2. Processing of personal data about representatives of our customers
We process the personal data of representatives of our customers (“Customer Data’)’ to provide our services to the customers.
This will typically include:
• Company to which the system is licensed to
• IP addresses
• Any personal information entered into the service by the customer representative
We collect Customer Data from you, for example when you:
• Use the service
3. Legal basis for processing Customer Data
FR8 processes Customer Data as it is necessary for the purposes of the legitimate interests pursued by FR8 (cf. Article 6(1) point f GDPR), i.e. providing services and support to the customer.
4. Retention of Customer Data
We process Customer Data for 6 months to fulfil the purpose of the processing, and delete them in accordance with applicable laws. From the above mention data that is processed all information related to IP addresses is not stored and is deleted upon our service receiving the customer representative prompts.
5. Data processors and disclosure of Customer Data
We disclose Customer Data to those who provide services to us as data processors, to the extent that it is necessary. By utilizing the specified data processors, there is a possibility of transferring Customer Data to countries outside the EU/EEA, including the USA. Such transfers are subject to a legal basis in Chapter V GDPR, such as an adequacy decision by the EU Commission or Standard Contractual Clauses in combination with supplementary measures to ensure data protection.
If you require more information about how to we ensure your right to data protection when using a data processor and information about other circumstances, we may disclose personal data by contact us on info@FR8-software.com.
Data processors we use for providing the service:
• Microsoft
We will also disclose personal data where there is a legal requirement, i.e. where it follows from a judgement, ruling or decision of a court or administrative authorities, or as part of a legal process.
How we secure Customer Data
• We implement a number of different information security measures to ensure that your personal data are safe. FR8 does not, forward to other data processors we use to provide the service, any information that can be considered as personal data with the exception of any personal information entered into the service by the customer representative.
Your rights
You have the right to ask us, at any time, to:
• Provide information about how we process your personal data.
• Provide you a copy of the data we process relating to you in a structured, well-known and machine-readable format. You have the right to transfer the personal data to another data controller.
• Rectify inaccurate personal data and to have incomplete personal data completed.
• Erase personal data if one of the grounds for erasure in Article 17 are met.
• Object to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1). We can no longer process personal data after you have objected to the processing, except if we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if it is necessary to process the personal data to exercise or defend a legal claim.
• Restrict how we use your personal data, if the conditions in Article 18 are met
You can perform your rights by contacting FR8 via email: post@fr8.no
You also have the right to complain to the data protection authority: Datatilsynet, Postboks 458 Sentrum, 0105 Oslo.
6.About this Privacy policy
We will update this privacy policy when necessary. Changes will be published in this document.
Last updated: 02. december 2024
